Last updated: June 2025. This policy explains how we handle your personal data on the kasino platform.
At kasino, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect when you use the kasino.plus platform, how we use and protect that information, and what rights you have over your own data. By registering an account or continuing to use the platform, you agree to the practices described in this policy. We encourage you to read this document carefully and contact our support team if you have any questions about how your data is handled.
When you register and use the kasino platform, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card or bank account numbers on our servers. Additionally, we collect technical data such as your device type, IP address, browser type, and usage patterns on the platform to help us improve performance and security. All information collected is limited to what is genuinely needed to operate the platform safely and in compliance with applicable Philippine regulations.
The personal information we collect is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with regulatory requirements, and provide customer support. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities on the platform. Aggregated and anonymised usage data may be used internally to improve the platform experience for all Filipino players. We do not sell, rent, or share your personal information with third-party advertisers or marketing companies. Any sharing of data with third parties is limited to service providers who assist us in operating the platform — such as payment processors and identity verification services — and is governed by strict data processing agreements.
kasino implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the kasino platform is encryptedusing TLS (Transport Layer Security) protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We regularly review our security practices and update them in line with evolving threats and industry best practices. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your kasino account and to keep your login credentials confidential at all times.
The kasino platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical cookies help us understand which features Filipino players use most, allowing us to prioritise improvements. We do not use cookies to serve third-party advertising or to track your activity across other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in or use certain features of the platform.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance obligations. When your account is closed, we will retain only the minimum data necessary to meet our legal obligations and to resolve any outstanding disputes. Data that is no longer required for any legal or operational purpose will be securely deleted or anonymised. If you wish to request deletion of your data, please contact our support team — we will respond within a reasonable timeframe and explain what data can and cannot be deleted given our regulatory obligations.
As a Filipino player, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please contact the kasino support team using the email address listed in the footer of this page. We will acknowledge your request promptly and aim to resolve it within 30 days, though complex requests may take longer. We will never penalise you for exercising your data rights.
The kasino platform integrates with a limited number of third-party service providers to deliver core functionality, including payment processors that handle PHP transactions and identity verification providers that assist with regulatory compliance. These providers are carefully selected and are contractually required to process your data only for the specific purposes we have authorised and in accordance with applicable data protection standards. We do not integrate with social media platforms, advertising networks, or any third-party services that would allow your personal data to be used for purposes unrelated to your kasino account. Any links to external websites that may appear in informational content are provided for reference only and are not covered by this Privacy Policy.
kasino may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations in the Philippines. When we make material changes, we will notify registered players through the platform or by email before the changes take effect. The updated policy will always be available on this page, and the date at the top of the document will reflect when it was last revised. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and contact our support team to discuss your options.
Quick answers to what Filipino players ask most about data and privacy on kasino.